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Frequently Asked Questions

Some questions you may have:

Diaper Rash

Diaper rash is marked by red, tender-looking skin in the diaper region—buttocks, thighs and genitals. You may notice your baby seems more uncomfortable than usual, especially during diaper changes. A baby with a diaper rash often fusses or cries when the diaper area is washed or touched.

Diaper rashes typically last just a few days, and the rash may come back repeatedly. If the rash persists after this time period, it is recommended to contact your pediatrician.

Diaper rashes typically last just a few days, and the rash may come back repeatedly. If the rash persists after this time period, it is recommended to contact your pediatrician. Stop use of diaper rash cream and see a doctor if:

  • The condition worsens 
  • Symptoms last more than 7 days
  • Symptoms clear up and occur within a few days 
  • The rash bleeds, itches or oozes 
  • It is accompanied by a fever

If your baby has open sores and broken skin, please consult your pediatrician for suggestions.

The amount of Triple Paste for a single application depends on the size of the affected area. Because Triple Paste is safe, gentle, and non-irritating, apply it liberally so that there is a visible layer completely covering your baby's diaper rash. Slather it on thickly, like icing a cupcake! If you are changing your baby before bedtime, or if there will be additional time between diaper changes, apply an extra-thick layer to allow its barrier formula to block out moisture and irritants from causing further pain and discomfort.

Eczema Care

Triple Paste Eczema Care is a 2-step eczema care routine for dry, sensitive, eczema-prone skin. It includes Triple Paste Eczema Care Daily Barrier Cream for everyday moisture and barrier support, plus Triple Paste Eczema Care Flare-Up Rescue Balm for targeted soothing comfort during flare-up moments.
Triple Paste Eczema Care Flare-Up Rescue Balm is a targeted eczema balm for flare-up moments. It helps relieve itch-related discomfort due to eczema, soothe visible irritation, and protect compromised skin with a rich, comforting barrier.
Triple Paste Eczema Care Daily Barrier Cream is a daily moisturizer for dry, sensitive, eczema-prone skin. It helps hydrate dry skin, support the skin moisture barrier, and keep eczema-prone skin feeling comfortable between flare-ups with consistent use.
Rescue Balm: Use for targeted comfort during active flare-ups or on flare-prone areas that need extra soothing support. Daily Barrier Cream: Use every day across larger dry or eczema-prone areas to help maintain hydration and support the skin barrier. Together: Use them as a complete eczema care routine: Daily Barrier Cream for ongoing care, Rescue Balm for targeted flare-up support.
Triple Paste Eczema Care is designed for the full eczema-prone skin routine: daily barrier care between flare-ups and targeted soothing support when flare-ups happen. The steroid-free, fragrance-free formulas are made for sensitive skin and feature colloidal oatmeal plus ectoin to help protect, soothe, and support hydration.
Triple Paste Eczema Care products are for people with dry, sensitive, eczema-prone skin, including children and adults. The routine is designed for families looking for simple daily eczema care plus targeted comfort during flare-up moments.
They are designed for dry, sensitive, eczema-prone skin, but may also be used to help relieve itch and irritation from rashes, eczema, bug bites, and other minor skin irritations. If you have diagnosed skin condition, severe symptoms, or symptoms that worsen or do not improve, ask a healthcare professional for guidance.
Triple Paste Eczema Care Flare-Up Rescue Balm: 2% colloidal oatmeal skin protectant + 1% ectoin. Triple Paste Eczema Care Daily Barrier Cream: 1% colloidal oatmeal skin protectant + 1% ectoin.
Colloidal oatmeal is an OTC skin protectant active ingredient used to temporarily protect and help relieve minor skin irritation and itching due to eczema. In Triple Paste Eczema Care, colloidal oatmeal helps soothe discomfort and protect dry, compromised skin.
Ectoin is a skin care ingredient used to help support hydration and stabilize the skin moisture barrier. In the Triple Paste Eczema Care routine, ectoin complements colloidal oatmeal by helping support moisture barrier care for dry, eczema-prone skin.
Eczema-prone skin often has a weakened moisture barrier, which can make skin more vulnerable to dryness, irritation, and discomfort. Gentle, fragrance-free formulas with barrier-supporting ingredients can help care for sensitive, eczema-prone skin without unnecessary irritants.
Yes. Both formulas are fragrance-free to help minimize the risk of irritation for sensitive, eczema-prone skin.
Yes. Both Triple Paste Eczema Care products are steroid-free.
Triple Paste Eczema Care formulas are made without added fragrance, steroids, parabens, phthalates, or dyes. Always refer to the product packaging for the most current ingredient information.
Yes. Both products are hypoallergenic and formulated for sensitive, eczema-prone skin.
Yes. Both products are dermatologist-tested.
Yes. Both products are National Eczema Association accepted.
Apply Triple Paste Eczema Care Flare-Up Rescue Balm directly to affected or flare-prone areas as needed. Use enough balm to cover the area with a thin, even layer, and avoid contact with eyes.
Apply Triple Paste Eczema Care Daily Barrier Cream daily or as needed to clean, dry skin. Use it consistently across dry or eczema-prone areas to help maintain hydration and support the skin moisture barrier.
Yes. Apply Triple Paste Eczema Care Daily Barrier Cream first for overall hydration and barrier support, then apply Triple Paste Eczema Care Flare-Up Rescue Balm on targeted areas that need extra soothing comfort.
Apply the Daily Barrier Cream first. Then layer the Rescue Balm on targeted flare-prone areas as needed.
Daily Barrier Cream: Use morning and night, or as needed, as part of a daily moisturizing routine. Flare-Up Rescue Balm: Use during active flare-up moments or on targeted flare-prone areas that need extra comfort. Together: Use as a simple routine to support the skin barrier and help calm flare-prone areas when needed.
Apply to clean, dry skin unless otherwise directed by a healthcare professional. For everyday routine use, apply the Daily Barrier Cream after bathing or handwashing to help support hydration, then apply the Rescue Balm to targeted areas as needed.
The Daily Barrier Cream is designed for daily use and can be applied as needed. The Rescue Balm can be applied to targeted areas during flare-up moments or whenever extra soothing support is needed.
Use enough product to cover the intended area with a thin, even layer. The Daily Barrier Cream can be used more broadly across dry or eczema-prone areas, while the Rescue Balm should be used on specific areas that need targeted comfort.
Yes. Applying moisturizer after bathing can help support hydration. Pat skin dry gently, then apply the Daily Barrier Cream. Use the Rescue Balm on targeted flare-prone areas as needed.
Yes. The Daily Barrier Cream can be used after handwashing to help moisturize dry, sensitive skin. The Rescue Balm can be used on targeted areas that feel especially dry, irritated, or uncomfortable.
No. While eczema does not have a cure, Triple Paste Eczema Care products can help manage eczema-prone skin by supporting the skin barrier and soothing itch-related discomfort and visible irritation associated with eczema.
No product can guarantee prevention of eczema flare-ups. Consistent moisturizing and daily barrier care can help support eczema-prone skin and help control the flare cycle, but flare-ups may still occur due to triggers, environment, skin condition, or other factors.
Triple Paste Eczema Care Flare-Up Rescue Balm helps relieve itch-related discomfort due to eczema and soothe uncomfortable flare-prone areas. If itching is severe, persistent, or interfering with sleep, contact a healthcare professional.
Triple Paste Eczema Care Flare-Up Rescue Balm helps soothe visible irritation during flare-up moments. If redness is spreading, worsening, painful, or accompanied by signs of infection, contact a healthcare professional.
The eczema flare cycle refers to periods when eczema-prone skin feels relatively calm, followed by flare-up moments with dryness, itching, irritation, scratching, and barrier disruption. Triple Paste Eczema Care supports both needs: Daily Barrier Cream for everyday barrier care and Flare-Up Rescue Balm for targeted soothing support when flare-ups happen.
Yes. Triple Paste Eczema Care Daily Barrier Cream and Flare-Up Rescue Balm are formulated for sensitive, eczema-prone skin and are designed to be gentle.
Yes. Triple Paste Eczema Care products are suitable for children. For infants, severe eczema, or specific medical concerns, consult a healthcare professional before use.
Yes. Adults can use Triple Paste Eczema Care products on dry, sensitive, eczema-prone skin as part of a daily moisturizing and targeted flare-up care routine.
Yes. Both products can be used on the face unless otherwise directed. Avoid contact with eyes. If you are using on the face for the first time or have very reactive skin, start with a small amount and monitor how your skin responds.
No. Triple Paste Eczema Care products are over-the-counter skin care products intended to help manage dryness, itch-related discomfort, visible irritation, and barrier support. They do not replace prescription medication or medical advice.
Triple Paste Eczema Care Flare-Up Rescue Balm has a rich balm texture because it is designed to create a comforting, protective layer on targeted flare-prone areas. Apply a thin, even layer and allow it to absorb before dressing.
Triple Paste Eczema Care Daily Barrier Cream is designed for daily, broader-use moisturization on dry, sensitive, eczema-prone skin. Apply a thin, even layer and allow it to absorb before dressing.
Yes. Refer to the expiration date or product packaging for the most accurate information. For best experience, store as directed and use within the recommended timeframe.
Triple Paste Eczema Care products will be available through select retailers and online. Add final retailer details once confirmed, such as TriplePaste.com, Amazon, Walmart, CVS, Walgreens, or other retail partners.
Still have questions? Our Consumer Care team can be contacted via email at advanticehealth@emersongroup.com or can be reached at 1-800-345-0032.

Product Info

Yes. Although Triple Paste was formulated to treat stubborn, problem diaper rash, it is gentle and can be used on a daily basis in order to prevent diaper rash from occurring in the first place.

For your convenience, Triple Paste is available for purchase in tubes (2 oz. 3 oz) and jars (8 oz, 10 oz, and 16 oz)

No. Triple Paste is an over-the-counter product and can be found in the baby care sections of most major retailers.

Triple Paste formulas use non-nano zinc oxide which has particles larger than 100 nanometers that do not absorb into or penetrate skin. This translates into more safe and gentle products for your babies! Instead, non-nano zinc sits on skin's surface as a non-irritating mineral layer, providing a protective physical barrier. 

Our formulas have zinc oxide as its active ingredient to treat and soothe existing diaper rash, creating a thick layer of protection between diaper and waste. Zinc oxide is a powerful healing agent and is the star of our show!